Terms & Conditions

Conditions of Booking

  • All online bookings are provisional until you receive confirmation via email. When you submit a booking via our online booking system you will receive an automatically generated email to the email address you provide on the booking form. This does not form a contract between us. A contract shall only arise when the booking is confirmed and payment has been taken by Mynards Holiday Limited. Confirmation will sent via an email.
  • All prices are correct to our knowledge, should a software issue arise where Anytime booking quotes an incorrect price, the brochure price will be final.
  • A 30% deposit is required at the time of booking. (Deposit non-refundable).
  • Balance payment is payable 8 weeks prior to the arrival date. If making the booking within 8 weeks of the start date full payment is required. Failure to pay the balance when due, may result in cancellation of your holiday and you will be still liable for the full payment. When making a booking, you accept responsibility for the full cost of the cottage even if you are prevented from coming due to unforeseen circumstances.
  • Sorry holidays are not transferrable.
  • If you have to cancel within 8 weeks of your holiday starting, we will endeavour to relet your holiday. Where holiday insurance has not been taken out, if we are successful we will refund the whole or part of the balance payment in form of a credit note to be used against another holiday at Alpine Park (Deposits are non-refundable). However; if we are unable to relet the cottage you will be still liable for the full cost of the cottage. It is strongly recommend that you take out you own holiday insurance.
  • It is a condition of your booking that the total number in your party shall not exceed the capacity of the cottage as advertised. Infants are included in the total number of guests and must be included on the booking form for our insurance purposes. Cots may be hired in lieu of a bed Travel cots by prior arrangement only.
  • Only guests that are named at the time of booking are permitted to stay in the cottage overnight.
  • Two small dogs (no larger than a westie) or one medium/larger dog permitted in the cottage by prior arrangement only. Premier (6 Person) Cottages are pet free accommodation. Please note dogs are not allowed to be left in the cottage unattended and must be kept on a lead at all times whilst on the park.
  • Take over time is 4pm on the day of arrival; please help us by not arriving before this time. Please kindly advise us should your arrival time be after 6pm. Unfortunately you must leave your cottage no later than 10am on the day of departure; this is to ensure a smooth changeover for the next guests arriving.
  • For the comfort of others we kindly ask you to refrain from any type of smoking in the cottages. If you do so, we will terminate your booking without refund and require you to vacate the cottage immediately. You will be liable for any extra cleaning costs incurred.
  • We trust that when you leave your accommodation it will be left in the condition in which you should wish to find it – clean and tidy. Any breakages should be reported and you may be asked to pay for them.
  • For the purpose of maintenance etc the proprietors reserve the right (even in the absence of the occupants) to enter the cottage any time as necessary.
  • The Owners reserve the right to decline acceptance of any booking or to expel any visitor for conduct detrimental to the park or comfort of other visitors.
  • Mynards Holiday Limited is relieved from liability should the cottage not be available due to circumstances beyond its control, in which case the money paid will be refunded in full.
  • Mynards Holiday limited is relieved from liability for accidents to visitors and any loss or damage to their property including motor vehicles
  • Customer details will be added to our mailing list; this is for the sole purpose of Mynards Holidays Limited and will not be passed onto any third party. Please state at the time of booking if you do not wish for these details to be kept for mailing purposes.