Terms & Conditions

Full Terms and Conditions 

All online bookings are provisional until you receive confirmation via email.  When you submit a booking via our online booking system you will receive an automatically generated email to the email address you provide on the booking form. This does not form a contract between us. A contract shall only arise when the booking is confirmed, and payment has been taken by Mynards Holiday Limited. Confirmation will then be sent via email. 

A 30% non refundable deposit is required at the time of booking for all holidays or full payment if less than 8 weeks to the arrival date.

Bookings are strictly non-transferrable either by date or to another person.  Please note we are unable to amend bookings where Booking Protection has been taken out ie adding/changing party members. 

Balance payment is payable 8 weeks prior to the arrival date.   Failure to pay the balance when due, may result in the cancellation of your holiday.  When making a booking, you accept responsibility for the full cost of the cottage even if you are prevented from coming due to unforeseen circumstances and you will be still liable for the full payment if you cancel your booking.    It is strongly recommended that you take out your own holiday insurance eg  X Cover from Cover Genius (formerly Booking Protect) or similar.

It is a condition of your booking that the total number in your party shall not exceed the capacity of the cottage as advertised. Infants are included in the total number of guests and must be included on the booking form for insurance purposes.  Cots may be hired in lieu of a bed. Travel cots by prior arrangement only.

Only guests who are named at the time of booking are permitted to stay in the cottage overnight.

It is regretted that bookings are only accepted for couples or family groups.

Two small dogs (no larger than a westie) or one medium/larger dog are permitted in the cottage by prior arrangement only.  Premier (6 Person) Cottages are pet-free accommodation. Please note dogs are not allowed to be left in the cottage unattended and must be always kept on a lead whilst on the park.

Takeover time is 4pm on the day of arrival; please help us by not arriving before this time.  Please kindly advise us should your arrival time be after 6pm.  Unfortunately, you must leave your cottage no later than 9.30m on the day of departure; this is to ensure a smooth changeover for the next guests arriving.

For the comfort of others, we kindly ask you to refrain from any type of smoking in the cottages. If you do so, we will terminate your booking without a refund and require you to vacate the cottage immediately.  You will be liable for any extra cleaning costs incurred.

We trust that when you leave your accommodation it will be left in the condition in which you should wish to find it – clean and tidy. Any breakages/damage should be reported, and you may be asked to pay for this.

For the purpose of maintenance etc the proprietors reserve the right (even in the absence of the occupants) to enter the cottage at any time as necessary.

The Owners reserve the right to decline acceptance of any booking or to expel any visitor for conduct detrimental to the park or the comfort of other visitors.

Mynards Holiday Limited is relieved from liability should the cottage not be available due to circumstances beyond its control flood fire, storm damage, or pandemics in which case the money paid will be refunded in full

Mynards Holiday limited is relieved from liability for accidents to visitors and any loss or damage to their property including motor vehicles

Customer details will be added to our mailing list; this is for the sole purpose of Mynards Holidays Limited and will not be passed onto any third party.  Please state at the time of booking if you do not wish for these details to be kept for mailing purposes.